Live the Adventure!

Departure Information

When the time comes to Live the Adventure with Discover Canada Tours, here’s where your itinerary will start! Please review the departure + FAQs before your trip. Contact our team for further assistance if you have further questions, we are here to help!

See our FAQs

ALL TOURS: Canada Place in downtown Vancouver

All of our tour buses depart from Canada Place unless otherwise specified. You will be able to check in with us in front of the Vancouver Convention Centre (East Building) and close to the Flyover in Vancouver ticket centre. To get as close to the departure point as possible, we recommend you search for 1025 Canada Place on your mobile apps.

Please approach any Discover Canada Tours staff, and we will check you in to start your tour. We dress in bright green, so don’t worry, you won’t miss us!

Departure Time

Please arrive at the departure point no later than 15 minutes before the scheduled departure. The tour bus cannot wait past departure time, and if you miss it, we will not be able to provide a refund.

For all tours, we do not offer hotel pickups or pickups outside of the designated departure point. This allows us to save time, invest it in your adventures, and offer the most competitive prices in the market.

Luggage Allowance

Each guest may bring one (1) piece of luggage with a combined length, height, and width of no more than 158cm (62in) and a small backpack or handbag measuring up to 40cm (15.5in) long, 55cm (21.5in) high, and 23cm (9in) wide per guest to accommodate all of our adventurers.

For additional pieces or oversized luggage, we offer secure storage in downtown Vancouver. The fee is $15/day. Luggage storage must be requested at least 72 hours before your departure date to ensure a smooth on boarding and timely departure.

Transportation

Please ensure to plan your route to the departure point well in advance. Public transportation may not be available in early mornings in your area. We cannot be held responsible for any passengers who are late or miss the tour due to public transportation. TransLink is Metro Vancouver’s transportation network, so if you are planning to take public transit, please check their website and look up your best route.

If public transportation is unavailable in your area, you can consider other forms of transportation, such as taxis or car-sharing services.

Note: This information is for our regular scheduled tours. Please refer to your confirmation email or contact us if you have any additional questions.

Accessibility

We do our best to accommodate and welcome passengers with reduced mobility on our tours. However, due to capacity and vehicle configuration, we require advanced notice to assess the arrangements (at least 72 hours prior to departure). Please check our FAQ for more information regarding the Accessibility for Wheelchairs and Reduced Mobility on tour.

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