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Privacy Policy

LAST REVIEW OF THIS PRIVACY POLICY – July 2022

BEFORE USING OUR SITES, PLEASE READ THIS PRIVACY POLICY CAREFULLY

This Privacy Policy is applicable to Uniglobe Specialty Travel dba Discover Canada Tours (“Company”) and sets out our policy on the gathering and use of information on this site and our other sites (collectively “Sites”). The Company is committed to providing safe websites for visitors of all ages and has implemented this Privacy Policy to demonstrate our firm commitment to your privacy. The Company complies with Canadian Federal and Provincial privacy laws and regulations, including the Personal Information and Electronic Documents Act. There may be links from our Sites to other websites; note that this Privacy Policy applies only to our Sites and not to websites of other companies or organizations to which our Sites may be linked. You must check on any linked sites for the privacy policy that applies to that site and/or make any necessary inquiries in respect of that privacy policy with the operator of the linked site. These links to third-party websites are provided as a convenience and are for informational purposes only. The Company does not endorse and is not responsible for these linked websites. Although you are not required to register to access our Sites, you may be asked to provide us with personal information when you visit certain sections of our Sites. Your use of our Sites signifies your acknowledgement and consent to our Privacy Policy. If you do not agree to this Privacy Policy, please do not continue to use our Sites. Your continued use of the Sites signifies your acceptance of these terms and any changes in effect at the time of use.

COLLECTION OF PERSONAL INFORMATION

Personal Information is information about you that identifies you as an individual, for example, your name, address, email address, or telephone number. We collect information that you voluntarily provide to us through our booking engine, forms and the like. On some of our Sites, we offer health assessment tools that ask you to provide self-assessment information. We may also ask you to provide additional information if you want to obtain additional services, information, participate in a contest or to resolve complaints or concerns. We will only use your personal information to manage your account and to provide the products and services you requested from us. We will not be sharing your personal information with third parties.

HOW DOES COMPANY USE INFORMATION GATHERED ABOUT ONLINE VISITORS?

Before forwarding us any personal information, please be advised that any information gathered on our Sites may be used in the aggregate for research and development relating to our Sites and/or for future site development and, if you ask us to, to send you promotional materials. In particular, we may use information gathered about you for the following purposes: to monitor interest in our range of products and to assist us to tailor the content of our Sites to your needs by collecting information about your preferences through tracking of patterns page views on our Sites; to create a profile relating to you in order to show you the content that might be of interest to you and to display the content according to your preferences; and, in circumstances where you have indicated that you wish to receive additional information, to send you information about us and promotional material about our products together with details of any offers we may have available from time to time.

PROMOTIONAL AND INFORMATIONAL COMMUNICATIONS

With the permission of an online visitor, information submitted at the time of booking or submission of a form may be used for marketing and promotional purposes by the Company, provided notice of this fact is made available online. If a visitor objects to such use for any reason, one may prevent that use either by opting out, by sending an email request or by modifying the registration information provided. The Company uses reasonable efforts to maintain visitors’ information in a secure environment. If you have submitted personal information and want to change it or opt-out, please contact at hello@discovercanadatours.com.

DISCLOSURE OF INFORMATION

The Company will not disclose personal information that you provide on its Sites to any third parties other than to a Company agent or partner service provider except i) in accordance with the terms of this Privacy Policy, or ii) to comply with legal requirements such as a law, regulation, warrant, subpoena or court order, and/or iii) if you are reporting an adverse event/side effect, in which case the Company may be required to disclose such information to bodies such as, but not limited to, Canadian and/or international regulatory authorities. Please note that any of these disclosures may involve the storage or processing of personal information outside of Canada and may, therefore, be subject to different privacy laws than those applicable in Canada, including laws that require the disclosure of personal information to governmental authorities under circumstances that are different than those that apply in Canada.

COOKIES

The Company, in common with many web site operators, may use standard technology called “cookies” on its Sites. Cookies are small data files that are downloaded onto your computer when you visit a particular web site. You can disable cookies by turning them off in your browser; however, some areas of the Sites may not function properly if you do so.

PROTECTION OF CHILDREN ONLINE

The Company considers the protection of children’s privacy, especially online, to be of the utmost importance. We do not knowingly collect or solicit personal information from children nor do we allow them to become registered users of, or to request information through, our Sites or help-seeking information lines.

PROTECTION OF INFORMATION

Our Commitment to Security

We have put in place physical, electronic, and managerial procedures to safeguard and help prevent unauthorized access, maintain data security, and correctly use the information we collect online. The Company applies security safeguards appropriate to the sensitivity of the information, such as retaining information in secure facilities and making personal information accessible only to authorized employees on a need-to-know basis.

Storage of Information

The personal information you share with us is stored on our database servers at Company data centers, or hosted by third parties who have entered into agreements with us that require them to observe our Privacy Policy.

POLICY CHANGE

If we alter our Privacy Policy, any changes will be posted on this page of our Site so that you are always informed of the information we collect about you, how we use it and the circumstances under which we may disclose it.

ACCEPTANCE OF OUR PRIVACY POLICY

By using this Site or any other The Company Site or interactive banner ads, you signify your acceptance of our Privacy Policy, and you adhere to the terms and conditions posted on the Site. By submitting your information, you agree that it will be governed by our Privacy Policy.

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636 Hornby Street
Vancouver, BC V6C 2G2

Tel: (604) 689-8128
Toll Free: 1-855-689-8128
Email: hello@discovercanadatours.com

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Monday – Friday
9:00 am – 5:30 pm

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star rating  Fantastic tours! Very professional, fun and friendly staff. That's a great combo.
We had a wonderful time at Sun Peaks - both skiing and apres-skiing.

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avatar thumb Bernie A
January 5, 2024

star rating  Phenomenal Christmas Experience in Canada! - My wife and I had a wonderful time on this tour over Christmas! The absolute best way to spend our Christmas holiday. Our tour guide, Ben Hutchinson, was phenomenal. One... read more of the funniest tour guides we’ve ever traveled with. Very knowledgeable of Canadian history and great restaurant/activity recommendations throughout the tour. We were laughing all the way to Banff and back. He truly loves what he does and it shows! Our driver, Brian, also made the trip amazing! He went above and beyond just getting us to and from in safe manner. He was very friendly and funny as well. In between stops, he was constantly cleaning the bus and wiping down windows to make the views more pleasurable. Highly recommended this tour and extra bonus if you get to tour with Ben and Brian!

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avatar thumb Kyle A
December 28, 2023

star rating  Absolutely Fabulous Tour! - This was a truly amazing tour. We have never done anything quite like this before, having always organised our own travel arrangements in the past, and were a little anxious... read more about how it may go. It absolutely exceeded our expectations.

Everything went to plan. By and large great accommodation, comfortable bus and fun side trips. There was only a small group on the tour and all were fun travelling companions.

The standout for us was out tour guide and driver - Meghan. She absolutely made it special. Her energy, professionalism, good nature, general knowledge and tolerance did not go unnoticed. Every morning she greeted us with a big smile and happy demeanour and that is not easy with so many different personalities in a group tour.
We felt safe and secure at all times too, as her driving ability and skills were spot on.
She really made sure we were all looked after and that individual requests were honoured where possible.

In fact, it was so good we have decided to do another group tour next year in Europe. Fingers crossed it's as good as this one!

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avatar thumb Adventure71755
November 30, 2023
Discover Canada Tours
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Bernie Abromaitis
18:45 05 Jan 24
Fantastic tours! Very professional, fun and friendly staff.That's a great combo. We had a wonderful time at Sun Peaks - both skiing and apres-skiing.
陳 采鈴
20:29 28 Dec 23
I really enjoyed my Rockies mountain trip.I can’t express my feelings in English well.BUT!! I love my tour guides Meghan and Maddy, they’re so friendly and calm in dealing with emergencies.You are enjoy your job.Thank you for spending the Christmas holiday with us.I hope we can meet again in the future!Hope you all the best❤️❤️❤️We’re wolves family, howl howl howl~🐺Elaine
S. M.
23:49 14 Dec 23
This past weekend, my partner and I travelled to Sun Peaks Mountain with the Discover Canada Tours group. We had a fantastic, personalized experience that we both highly recommend. The bus pickup was seamless, the entertainment and knowledge from the guides was top shelf, and the amenities, restaurants, and ski runs were perfect. What a great group of people and a well run excursion company. Thoroughly enjoyed, and highly recommend!
Hong-An Nguyen
00:27 17 Oct 23
What a amazing tour! Spectacular views for days, the Rockies had me awestruck with its beauty. The tour I went on was 4 days Rockies Summer Classic. It was packed with activity. This did not mean it was rushed, we were given plenty of time to enjoy each stop. The hotels were good quality and comfortable.Our guide, Ben, was awesome. He kept us on track, entertained and clearly loved sharing the Rockies with the group. Yee, our driver, was a great driver and efficient with loading and unloading the bags. Thanks, Ben and Yee!!!
Catherine Slater
13:01 25 Sep 23
Went on Rockies Premium tour commencing 18 September. Thoroughly enjoyed it. We stayed at very good hotels, travelled with a nice crowd of fellow travellers 25 in all and saw some amazing sights. Will and Sabio we're very good as driver/guide. Would recommend this trip if you want to see the Rockies.
Joanne Pickering
03:14 22 Sep 23
Completely recommend this tour and this tour company. Very professional. When I was in the wrong pickup location, they called to find me to make sure I didn't miss the bus. Our driver Bernie was outstanding. He provided great commentary throughout the day, and interacted well with the guests. He was a real champ handling the situation when the vehicle battery died just before disembarking from the ferry on the way home. Had about 2 1/2 hrs of free time in Victoria, and about 1 1/2 hrs at The Butchart Gardens. I was afraid there would not be enough time at the gardens, but it turned out to be just the right amount of time to see everything, with time to browse the gift shop afterwards. The ride on BC Ferries was also quite enjoyable, and got to take in a beautiful sunset at the end of a long day!
Dennis Schembri
16:04 03 Aug 23
I have done the Rockies 5 day premium tour with my wife last July. I will recommend this tour since it was greatly organised all places that we visited we had ample time to take photos and take a stroll around. Places were amazing. Hotels were also very good. But the cherry on the cake was the tour leader William , he was excellent and thanks to his love and knowledge for nature he made this tour even more memorable with his experience. He is also an excellent driver 😊. Thanks William, you are the best. May be the wine tasting was not good enough, prefer more time at Kenowla.
Darryl Thompson
17:32 15 Jul 23
We had an amazing experience touring Victoria Island with Discover Canada Tours. Victoria city is very clean and beautiful, while The Butchard Gardens are truly spectacular.Ian was our bus driver and he was the perfect tour guide. Knowledgeable, funny, and entertaining the whole day long. This tour is well organized and run like clockwork. I highly recommend this tour company to anyone. They know what they're doing and how to make sure everyone has a good time.
Geoffrey Scoates
23:23 19 May 22
Our run group did a trip up Wine Country and I cannot speak more highly about the team that took us. Graham and Joe were fantastic. The trip ran smoothly and took care of all the details.I would definitely go on a trip with them again in the future
Rosana Elizondo
02:52 12 Apr 22
Amazing experience! My guide was Megan, and she was fun and very kind all the trip! 🙂 I recommend it 100%
S W
16:08 31 Mar 22
This was the first trip I have taken but myself.The itinerary was full and busy with lots of interesting things to see and information from Jordan, the guide.The hotels were all very good, clean and staff friendly and helpful.The meals included were both good.I would highly recommend the tour for a fun filled short getaway.
Marvin Bonani
18:43 21 Jun 21
It was a very funny camping adventure. Everyone was kind and in a good mood. We had a great time.